tutti.co.uk has been selling online to satisfied customers for over 20 years. Your purchase is guaranteed and we follow strict security procedures to ensure that your details are safe and protected at all times.
tutti takes the security of its customers and sellers very seriously. We take action on all scurity threats and have responded to the heartbleed security issues by renewing all our servers and security certificates. We do not store any creditcard details on our server. For more information please contact us.
Your purchase is guaranteed. We are confident you will love your purchase. If, however, the product is not what you wanted, return it to us, unused and in good condition, and we will refund your purchase in full.
We use the latest technology and follow strict security procedures to protect your personal information and card details at all times.
We have taken every step to ensure that the use of your credit card over the Internet is handled with the highest level of security. Our secure payments provider is located in the Netherlands and provides the following guarantees:
Full compliance with the European Banking Authority’s Guidelines on the security of internet payments and permanent supervision by the Dutch central bank, DNB. Listing in the register of payment institutions of the Dutch Central Bank.
Fully PCI-DSS level 1 certified, which shows the top level of security offered to merchants and consumers alike.
Internal processes are examined and controlled by way of a Three Lines of Defence model. This means that we employ independent Compliance and Audit officers who ensure the security and efficiency of our internal structures.
As required by the UK Data Protection Act of 2018, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.
If you sign up for our newsletter, your email address will be retained until you choose to unsubscribe. Your email address will never be sold, traded or rented to others.
Our aim is to provide an easy and enjoyable means of buying the CDs, sheet music, books or musical accessories which interest you. All the products can be viewed and, where available, sampled without having to make a purchase.
Categories are displayed on the top of the screen. From the category lists you can select a group of products and continue to refine your search to your particular interest. For example, you may begin with Sheet Music and then further select - instrumental - strings - doublebass. At each level, a sample of products will be displayed until you reach the final level when all items within that description will be displayed.
Beneath the category tabs at the top of of every page is a search box where you can enter search words which relate to composers or authors, arrangers and editors, performers, record labels, publishers, and catalogue numbers. For example, entering the name of a composer will produce a list of all CDs, sheet music and books connected with that composer.
Click on any product to display more detailed information about a product and see samples where available.
Click on to put the product you want into your shopping basket. Items already in your shopping basket will remain there while you look around for other products.
After you have put everything you want in the shopping basket you can still continue to browse the website until you are ready to buy. Click on your basket to view the contents and/or to remove or change the quantities of items. The next step is to click on
A page is now displayed where you can fill your name and address, e-mail address and telephone number. It is important that you remember to select the country for despatch as this automatically sets the postal charges for the order. After completing these details, click on . If you have entered information incorrectly or forgotten to fill in any boxes, you will be prompted make corrections.
When your details have been accepted, you can review your order and a page will display showing the exact value of your order, broken down per item and with packaging and postal charges itemised. The total amount is what will be taken from your credit or debit card account. Click on to select your method of payment and fill in your card details. When you are happy that everything about your order is correct, click on the button to
Your credit/debit card company may ask you to supply extra security details, to help protect your card against fraudulent use. Once your card has been authorised – normally 20-30 seconds – a message will display acknowledging successful receipt of your order. We will also send you an email containing a copy of your order details.
For information on delivery times, please see our despatch and delivery page.
If you have questions about shopping at tutti.co.uk, e-mail us at email@example.com or telephone +44 (0)1760 441441.